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Cisco ccx historical reports

Cisco ccx historical reports

Name: Cisco ccx historical reports

File size: 381mb

Language: English

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Cisco Unified CCX Historical Reports. User Guide, Release (1). Cisco Unified Contact Center Express and Cisco Unified IP IVR . Release (1). April 21 Jul All - has the Historical Reporting download been removed from UCCX , and been replaced with Cisco Unified Intelligence Center?. 18 Oct Cisco Unified Contact Center Express Historical Reporting Guide, Release Missing " Cisco Unified CCX Desktop suites" on UCCX

Historical reports are the preconfigured reports in Unified CCX Historical Datastore; Historical Reporting. Cisco Unified CCX Administration Guide, Release (2) -Unified CCX Historical Reporting Management. 7 Oct Cisco Unified Contact Center Express Historical Reporting Guide, Release ( 1).

Cisco Unified CCX Web Chat Agent and Supervisor Desktop User Guide, Release (1) · Cisco Unified Contact Center Express Historical Reporting Guide. 11 Mar Introduction. This document discusses how to troubleshoot some of the issues that appear when you try to generate historical reports in Cisco. Cisco Unified CCX Administration Guide, Release (1) -Unified CCX The Unified CCX Historical Reporting subsystem provides you with a way to set up. 11 Jun In addition, this guide provides the query designs for a historical report. Audience . This document is intended for Unified CCX users who access. 3 Nov Agent is logged out from Unified CCX as the agent is deleted from Unified Communications Manager. This event is triggered when Unified CCX.

20 Jun This occured after the upgrading to UCCX 8.x version. Unable to Run the Historical Reporting client Report after UCCX Upgrade custom reports, refer to Creating Custom Historical Reports for Cisco Unified CCX. 13 Apr Unified Intelligence Center is a comprehensive, end-to-end reporting solution for Unified CCX. You can access Historical and Live Data reports. 7 Oct Cisco Unified Contact Center Express Historical Reporting Guide, The agent is not available or Unified CCX fails to transfer the call to the. 15 Dec assigned an agent Unified CCX extension. Note. • Reporting users—User can access Historical reports and Live Data reports. Note. • Live Data.

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